Learn Skills for the Administrative Assistant Online

Work is not the only thing that matters in life, but most of us want to take pride in what we do. As an administrative assistant, while we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others. Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This course is about working to the best of your abilities, and encouraging the best in those who work with you, or for you.

This course will help you:

• Understand the importance of professional presence on the job.
• Learn how to self-manage to become more effective and efficient.
• Improve your communications skills, including listening, questioning, and being more assertive.
• Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people.

Frequently Asked Questions

• When will I receive my certificate?
  Once you have completed your course you can immediately log in to your account and download/print your certificate.
• How long is my certificate valid for?
  Your certificate has lifetime validity. It does not expire.
• How can I pay?
  Our subscriptions are processed by PayPal, Stripe or you can use any Visa, Mastercard or American Express for payments. We do not collect or store your credit/debit card details.
• Is my payment secure?
  Your payment is totally secure. All payments are processed through a secure HTTPS web page using SSL. Learnlibrary never collects or stores your credit/debit card or bank details.
• How do I use Learnlibrary once I have paid?
  Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.