Learn Retail English, and welcome customers from 65 countries and territories that have English as their first language.
Learning English is the perfect way to welcome a whole host of customers from all over the world from English speaking countries, such as the U.K., the U.S., Ireland, Canada, Australia and New Zealand to name just a few!
The thing to bear in mind is that although they all may speak the same language, their cultural expectations may be very different depending on where they are from! For example, the people of the UK value their privacy highly. Although they may appear to be very open in public, they do not normally criticise or openly complain in public. On the other hand, guests from the U.S. will will begin to speak with strangers as they stand in a queue etc. so don’t be surprised if they are informal to the point of being very direct.
So learn the language and then learn the cultural ropes as you go!
Course Content
LessonsStatus
9
Clothes Part 2 Accessories
10
Shopping for Clothes Part 3
17
Shopping for products Part 1
18
Shopping for products Part 2
19
Shopping for products Part 3
23
Shopping for Food Part 1
24
Shopping for Food Part 2
25
Shopping for Food Part 3
33
What is the telephone number?
34
Give your contact details
37
What would you like to drink?
39
Time Part 2 Quarter past/to and half past
40
Time Part 3 Past and to
53
Welcoming the Customer
54
Describing the product Part 1
55
Describing the product Part 2
Frequently Asked Questions
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How do I use Learnlibrary once I have paid?
Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
Example Lesson
Example Certificate